Experience

Work Experience & Professional Roles

1. Dec 2025 — Present

   Sr. Technical Support Engineer

   InstaWP Inc.↗ · United States

   Handling complex technical escalations across WordPress and hosting infrastructure, diagnosing platform issues, and supporting developer workflows.

   • Support
   • Debugging
   • Hosting
2. Oct 2024 — Nov 2025

   Technical Support Engineer

   InstaWP Inc.↗ · United States

   Worked the harder end of the queue across WordPress and hosting environments, tracking down issues that spanned application and server.

   • Support
   • Debugging
   • Hosting
3. Nov 2019 — Mar 2024

   Full-stack Developer, previously Front-end and Design

   Astranix↗ · Bharatpur, Chitwan

   Four and a half years across three roles — starting in UI/UX and graphics, moving into front-end and WordPress development, then full-stack.

   • Full-stack
   • WordPress
   • Design
4. Feb 2020 — Dec 2024

   Adjunct Lecturer, later Administrative Officer

   Chitwan College of Technology↗ · Bharatpur

   Taught web development, compiler design, and theory of computation. From May 2024 also ran administrative operations — student records and cross-department coordination.

   • Teaching
   • Web development
   • Operations
5. Nov 2023 — Dec 2024

   Adjunct Lecturer

   Saptagandaki Multiple Campus↗ · Bharatpur

   Taught web development and UI/UX design — responsive layout, user-centred method, and front-end frameworks, mostly through project work.

   • UI/UX
   • Front-end
   • Curriculum
6. Mar 2020 — Apr 2023

   Technical Support Engineer

   Nepali Cloud↗ · Chitwan

   Three years of front-line hosting support — server issues, migrations, and the recurring problems worth fixing at the root.

   • Hosting
   • Support
7. Nov 2019 — Jan 2022

   Content Writer

   FossLovers↗

   Wrote about open-source software and Linux for a general technical audience.

   • Writing
   • Open source

Education

1. 2024 — Present

   Master of Science in Information Technology (MSIT)

   Washington University of Science and Technology↗ · Vienna, Virginia, USA

   Master's degree program focusing on software engineering principles, enterprise system architecture, distributed computing, database management, and cloud infrastructure.

   • Software Engineering
   • Cloud Systems
   • Database Systems
2. 2018 — 2022

   B.Sc. in Computer Science & Information Technology (B.Sc. CSIT)

   Chitwan College of Technology (Tribhuvan University)↗ · Bharatpur, Chitwan, Nepal

   Four-year undergraduate degree in Computer Science and Information Technology from Chitwan College of Technology (affiliated to Tribhuvan University), covering data structures and algorithms, compiler design, operating systems, networking, and web engineering. Served as Regional President of the CSIT Association of Nepal.

   • Tribhuvan University
   • Computer Science
   • Algorithms
   • Compiler Design
3. 2015 — 2017

   Higher Secondary (+2 Science)

   Balkumari College↗ · Chitwan, Nepal

   Completed intermediate (+2) studies in the Science faculty, focusing on physics, chemistry, mathematics, and analytical problem-solving.

   • Science Faculty
   • Physics
   • Chemistry
   • Mathematics
4. Completed 2015

   School Leaving Certificate (SLC)

   Adarsha Bal Higher Secondary School · Lamjung, Nepal

   Completed secondary schooling with a focus on Science, Accounting, and Mathematics, establishing strong quantitative, scientific, and analytical fundamentals.

   • Science
   • Accounting
   • Mathematics
   • SLC